FAQ
It takes about 10-20 days to ship from Japan.
We will deal with each case individually.
In that case, please contact us.
All items are free of charge.
Yes, you can. We will deal with it individually.
In that case, please contact us.
Cancellation is not possible for products ordered.
Metal (Iron, copper, and brass), deerskin, silk, lacquer, precious metal (Gold, Silver), horsehair, etc.
They are all handmade by traditional craftsmen authorized in Japan.
"Yes, you can. We will deal with it individually.
In that case, please contact us."
No problem. In that case, please post it with "# kyotoarmor".
You can pay for it. We will give you an estimate in advance.
It is possible depending on the season. Please contact us.
We do not accept returns as it is made by order.
Customs duties, import taxes, and customs fees may be imposed when clearing customs. Please note that it will be the responsibility of the recipient. Please pay directly to the courier upon delivery. We are not responsible for any delay due to customs procedures, so please understand this beforehand.We do not accept returns as it is made by order.
First, please email us the picture of the damaged part.
I will check the condition of the item and let you know if it can be repaired.
After checking the contents, I will give you an estimate.